Freedom of Information

FOI

The Freedom of Information (FOI) Act entitles you to make a request for personal and public information that we hold.  The Act also give you the right to have information about how public bodies function and make decisions.

The FOI Act operates alongside the Data Protection Act and the Environmental Information Regulations 2004.

How do I ask for information from Shropshire Towns and Rural Housing?

Requests must be in writing, including email, and can be sent to:

FOI Request, Shropshire Towns and Rural Housing

The Spruce Building, Sitka Drive

Shrewsbury Business Park

Shrewsbury, SY2 6LG

FOI@starhousing.org.uk 

What happens next?

  • Firstly, we will check if the information requested is already available publicly, and if it is, we will make this available to you.
  • If the information requested is not already in the public domain, STAR Housing will acknowledge your request.  If clarification is required regarding your information request it will be requested at this point (your request will not be processed until we receive any outstanding clarification from you).
  • We will respond to your request within 20 working days.

Can my request be declined?

We’ll provide you with the information unless there is a valid exemption for non-disclosure under the Act.

How much will it cost?

A lot of information may be supplied free of charge, however, sometimes you may have to pay a fee, either to cover reasonable administration costs, to pay photocopying (10p per sheet) or postage costs, or because of the expense involved in finding and supplying the information.

You’ll be told in advance if a fee will apply.

One number

Over the last few months we’ve been busy trying to make it even easier for you to get in touch with us.

GDPR - How this affects you

Information about you and your tenancy is recorded on our internal system. Only STAR Housing staff can access this and will only access information about you and your tenancy for relevant purposes.

Brian scoops second place for his contribution to community life

Brian Morris from Oak Gardens in Bridgnorth has scooped second place in the National Federation of ALMOs (NFA) Photography Competition 2018 for his outstanding contribution to community life.

Renovation complete as New Century Court re-opens

An important young people’s service in Oswestry is set to re-open following an extensive refurbishment project

Proud to support Family Safety Week

Accidents are the biggest killer of children and young people. Every week at least one child under-5 is killed because of an accident, with disadvantaged children most at risk.

Events

Next Board meeting Tuesday 3rd July 2018

The next meeting of the STAR Housing Board is on Tuesday 3rd July

Next Board Finance, Audit & Risk Subcommittee Meeting Monday 25th June

The next meeting of the Finance, Audit & Risk Subcommittee meeting is on Monday 25th June

Next Board Development Subcommittee Meeting Tuesday 17th July

The next meeting of the Development Subcommittee meeting is on Tuesday 17th July

Sheltered scheme drop in, Greenfields Court in Bridgnorth

From 19.06.2018 to 19.06.2018

We’ll be visiting Greenfields Court sheltered housing scheme in Bridgnorth on Tuesday 19th June 2018 as part of our series of summer events.

Clean up session with a skip, Wrekin Road in Bridgnorth

From 19.06.2018 to 19.06.2018

We’ll be on the green on Wrekin Road in Bridgnorth on Tuesday 19th June 2018 from 2pm until 4pm as part of a series of summer events.