Freedom of Information

FOI

The Freedom of Information (FOI) Act entitles you to make a request for personal and public information that we hold.  The Act also give you the right to have information about how public bodies function and make decisions.

The FOI Act operates alongside the Data Protection Act and the Environmental Information Regulations 2004.

How do I ask for information from Shropshire Towns and Rural Housing?

Requests must be in writing, including email, and can be sent to:

FOI Request, Shropshire Towns and Rural Housing

The Spruce Building, Sitka Drive

Shrewsbury Business Park

Shrewsbury, SY2 6LG

FOI@starhousing.org.uk 

What happens next?

  • Firstly, we will check if the information requested is already available publicly, and if it is, we will make this available to you.
  • If the information requested is not already in the public domain, STAR Housing will acknowledge your request.  If clarification is required regarding your information request it will be requested at this point (your request will not be processed until we receive any outstanding clarification from you).
  • We will respond to your request within 20 working days.

Can my request be declined?

We’ll provide you with the information unless there is a valid exemption for non-disclosure under the Act.

How much will it cost?

A lot of information may be supplied free of charge, however, sometimes you may have to pay a fee, either to cover reasonable administration costs, to pay photocopying (10p per sheet) or postage costs, or because of the expense involved in finding and supplying the information.

You’ll be told in advance if a fee will apply.

Work to start on former Baptist Chapel in Shifnal

We are pleased to announce that our appointed builder, J. Harper & Sons Ltd, is due to start construction work on the site of the former Baptist Chapel in Shifnal next week (Monday 23rd April 2018).

Rents Team in Training - Wednesday 11th April

Our rents staff are all in training on Wednesday 11th April. If you wish to make a rent payment please call 0345 678 9009

Garden Competition 2018

We are launching our Garden Competition for 2018 - to enter simply complete this form

A change to our grounds maintenance contract

From 1 April 2018, we are changing who we contract to undertake grounds maintenance on our behalf.

Rent-free fortnight – March 2018

It’s rent-free fortnight from 19 March 2018. As long as you are up to date with your rent payments, you won’t have to pay during these weeks.

Events

Next Board meeting Tuesday 24th April 2018

The next meeting of the STAR Housing Board is on Tuesday 24th April 2018

Next Development Subcommittee meeting Tuesday 8th May 2018

The next meeting of the Development Subcommittee is on Tuesday 8th May 2018

Next Finance, Audit & Risk Subcommittee Meeting 23rd April 2018

The next meeting of the Finance, Audit &Risk Subcommittee meeting is on Monday 23rd April