Our Vision and Values
Here are our visions and values that underpin everything we do;
Listening to our residents, together we create quality homes and vibrant communities.
We will be enterprising
We don’t want to stand still; we want to welcome new ideas.We’ll challenge ourselves to think differently and be innovative.We want the people who live and work in our communities to get outstanding services and communities.
We will act with integrity
We are committed to being open and honest, and will hold ourselves and others to account.We will use our resources in areas that people have said are a priority.We know there are difficult decisions to take, we will address these issues and explain how we reach our conclusions.We will consult and listen to residents before we address issues and explain how we reach our conclusions.
We will take responsibility
If we promise something we will deliver it. We will always stand by our actions and be accountable.
We will listen to all of our customers and be non-judgemental in our approach.
We will be reliable and supportive
We will help residents in our communities to be confident and achieve. We will be dependable and reliable and listen to the concerns in our neighbourhoods. We will be welcoming and approachable recognising that everybody is an individual.
We will use our resources wisely
We recognise that we work in a challenging economic environment that makes us more determined to ensure our money and people are used in the best possible way. We will be organised but flexible and provide a professional service that provides value for money.
These link together with our business objectives;
Running our Business Effectively
Delivering Quality Homes
Developing Vibrant Communities
Developing Quality Customer Services
read more in our Business Plan 2016-2019