Our Vision and Values

STAR logo2

Here are our visions and values that underpin everything we do; 

Vision

Listening to our residents, together we create quality homes and vibrant communities.

Values

We will be enterprising

We don’t want to stand still; we want to welcome new ideas.We’ll challenge ourselves to think differently and be innovative.We want the people who live and work in our communities to get outstanding services and communities.

We will act with integrity

We are committed to being open and honest, and will hold ourselves and others to account.We will use our resources in areas that people have said are a priority.We know there are difficult decisions to take, we will address these issues and explain how we reach our conclusions.We will consult and listen to residents before we address issues and explain how we reach our conclusions.

We will take responsibility

If we promise something we will deliver it. We will always stand by our actions and be accountable.
We will listen to all of our customers and be non-judgemental in our approach.

We will be reliable and supportive

We will help residents in our communities to be confident and achieve. We will be dependable and reliable and listen to the concerns in our neighbourhoods. We will be welcoming and approachable recognising that everybody is an individual.

We will use our resources wisely

We recognise that we work in a challenging economic environment that makes us more determined to ensure our money and people are used in the best possible way. We will be organised but flexible and provide a professional service that provides value for money. 

These link together with our business objectives;

Running our Business Effectively

Delivering Quality Homes

Developing Vibrant Communities

Developing Quality Customer Services

read more in our Business Plan 2016-2019

Pay by Direct Debit and win

We're offering you the chance to win £50 pounds worth of ‘Love to Shop’ vouchers if you pay your rent by Direct Debit.

Tender Opportunity - Air Source Heat Pump Installation, Servicing & Repairs

We are looking for a specialist Mitsubishi approved installer who has experience in designing, installing and commissioning Ecodan heat pumps in occupied domestic properties.

Permission granted for five new homes in Albrighton

We are happy to announce that we have been granted planning permission to build five new homes in Albrighton.

Benefits are changing in 2018

February 2018 will see the full digital rollout of the Universal Credit in Shropshire. Universal Credit is the Government’s new benefit for people of working age.

Tender Opportunity - The Design & Build of Affordable Apartments

Tender Opportunity - The Design & Build of Affordable Apartments at The Old Baptist Chapel, Shifnal

Events

New Rents Calendar

Download and print our new rents calendar, helping you to keep on top of your payments

Next Board meeting Thursday 1st June 2017

The next meeting of the STAR Housing Board is on Thursday 1st June

Albrighton Pop-Up Event – Abney Avenue

30.05.2017

Do you have any concerns or ideas about how we could improve your area?

Albrighton Pop-Up Event – Bowling Green Lane

30.05.2017

Do you have any concerns or ideas about how we could improve your area?

Highley Pop-Up Event – Garden Village Green

08.06.2017

Do you have any concerns or ideas about how we could improve your area?