Our Vision and Values

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Here are our visions and values that underpin everything we do; 

Vision

Listening to our residents, together we create quality homes and vibrant communities.

Values

We will be enterprising

We don’t want to stand still; we want to welcome new ideas.We’ll challenge ourselves to think differently and be innovative.We want the people who live and work in our communities to get outstanding services and communities.

We will act with integrity

We are committed to being open and honest, and will hold ourselves and others to account.We will use our resources in areas that people have said are a priority.We know there are difficult decisions to take, we will address these issues and explain how we reach our conclusions.We will consult and listen to residents before we address issues and explain how we reach our conclusions.

We will take responsibility

If we promise something we will deliver it. We will always stand by our actions and be accountable.
We will listen to all of our customers and be non-judgemental in our approach.

We will be reliable and supportive

We will help residents in our communities to be confident and achieve. We will be dependable and reliable and listen to the concerns in our neighbourhoods. We will be welcoming and approachable recognising that everybody is an individual.

We will use our resources wisely

We recognise that we work in a challenging economic environment that makes us more determined to ensure our money and people are used in the best possible way. We will be organised but flexible and provide a professional service that provides value for money. 

These link together with our business objectives;

Running our Business Effectively

Delivering Quality Homes

Developing Vibrant Communities

Developing Quality Customer Services

read more in our Business Plan 2016-2019

Best garden winner announced

Mrs Mary Smith from Pinefields in Much Wenlock has been crowned the winner of this year’s Garden Competition.

Oswestry residents group celebrates one year of partnership and teamwork

Twelve months ago a group of Oswestry residents came together to form the Trees Estate Residents Group.

Error with allpay direct debit payments

allpay have updated us to say that they have now resolved the problem with taking duplicate payments and that all customers will receive a refund of the duplicated payment by Tuesday 12th September.

Community comes together for Fairfield's Fete in Gobowen

Residents of Fairfield Close in Gobowen have raised a whopping £308 at their recent Fairfield's Fete – they plan to use it to pay for activities for the tenants of the Close.

Events

Our Annual General Meeting 2017

This year’s Annual General Meeting will be held on Tuesday 17th October in Shrewsbury from 12 until 2pm. The meeting will provide you with the chance to hear what has been achieved this year, meet our Board Members and our Senior Management Team.

New Rents Calendar

Download and print our new rents calendar, helping you to keep on top of your payments

Gas Safety Week 2017

From 18.09.2017 to 24.09.2017

This week (18th until 24th September 2017) is Gas Safety Week.