Our Vision and Values

STAR logo2

Here are our visions and values that underpin everything we do; 

Vision

Listening to our residents, together we create quality homes and vibrant communities.

Values

We will be enterprising

We don’t want to stand still; we want to welcome new ideas.We’ll challenge ourselves to think differently and be innovative.We want the people who live and work in our communities to get outstanding services and communities.

We will act with integrity

We are committed to being open and honest, and will hold ourselves and others to account.We will use our resources in areas that people have said are a priority.We know there are difficult decisions to take, we will address these issues and explain how we reach our conclusions.We will consult and listen to residents before we address issues and explain how we reach our conclusions.

We will take responsibility

If we promise something we will deliver it. We will always stand by our actions and be accountable.
We will listen to all of our customers and be non-judgemental in our approach.

We will be reliable and supportive

We will help residents in our communities to be confident and achieve. We will be dependable and reliable and listen to the concerns in our neighbourhoods. We will be welcoming and approachable recognising that everybody is an individual.

We will use our resources wisely

We recognise that we work in a challenging economic environment that makes us more determined to ensure our money and people are used in the best possible way. We will be organised but flexible and provide a professional service that provides value for money. 

These link together with our business objectives;

Running our Business Effectively

Delivering Quality Homes

Developing Vibrant Communities

Developing Quality Customer Services

read more in our Business Plan 2016-2019

A summer of fun for young people in Bridgnorth thanks to Community Chest fund

Young people in Bridgnorth enjoyed a fun-filled summer thanks to our Community Chest fund.

STAR tenants can access free energy advice this winter

A new partnership between MEA and the Ebico Trust will enable STAR Housing tenants to seek expert advice and support through a local Freephone advice line.

Keeping your home warm this winter - Warm Homes Discount Fund

£140 off your energy bill for those who qualify.

Best garden winner announced

Mrs Mary Smith from Pinefields in Much Wenlock has been crowned the winner of this year’s Garden Competition.

Events

New Rents Calendar

Download and print our new rents calendar, helping you to keep on top of your payments

Next Board meeting Thursday 30th November 2017

The next meeting of the STAR Board is on Thursday 30th November

Road Safety Week 2017

From 20.11.2017 to 26.11.2017

We're proud to support this year's Road Safety Week.