Area Panels

  • 01743 210206
images

One of the ways you can get involved as a tenant or leaseholder is to join one of our Area Panels. We have one that operates in the North (Oswestry Area) and one that operates in the South (Bridgnorth Area).

What does the role of an Area Panel member involve?

  • Choosing key areas of the business to scrutinise, write reports and make recommendations for improvement
  • Having a say on issues that affect your area
  • Setting area service standards and targets
  • Influencing key decisions made by The Board about your area
  • Delegated financial responsibility for the Community Chest budget
  • Approving grants for activities and initiatives that are brought before the area panel
  • Reporting to The Board on key decisions and activities
  • Monitoring performance and feeding back on housing services in the area

Members will be supported by the Involvement & Empowerment Officers

How often and when are the meetings are be held?

  • Meetings will be held every 2-3 months, but at times they may be more often especially when we are scrutinising services
  • Meeting times are be arranged to suit area panel members, these can also be evenings and weekends
  • Meetings are held at central locations and venues in the area that the panel covers and occasionally in the Shrewsbury main office
  • Expenses will be covered or transport will be provided to enable members to attend meetings.

Who can be a member of the Area Panel?

  • Any tenant or leaseholder of Shropshire Towns and Rural Housing can join the area panel.
  • Please read the role description for more information.
  • Training will be provided to support members in their role

Who do I contact if I want to know more?

If you would like some more information or would be interested in joining your local Area Panel please call us or you can speak to any of our current area panel members.

We look forward to hearing from you!

Related Documents

Area Panels' Code of Conduct and Terms of Reference

Financial Guidelines

West Midlands Contractor Helping to Spark Bright Futures

Star Housing's electrical contractors, The Dodd Group, have generously donated £500 to New Century Court our Supported Living Accommodation for Young People.

Chimney Safety Week

Chimney Safety Week focuses on the importance of chimney sweeping and appliance maintenance, the use of quality fuels and tips to get the most efficiency from appliances. Read more about this feature here.

Trevor's Downsizing Relief

Trevor, who is one our senior customers here at STAR had just gone through a great personal loss and was beginning to struggle but with Stephanie’s help he has a new positive outlook. Read more of the story here

Reducing Missed Repair Appointments

Figures have been released showing the level of appointments our repair operatives haven't been able to complete because customers are not at home. This comes after reminder text messages have been sent on booking of the appointment and the day befor

Taking a strong stance against anti-social behaviour and drug use

A Closure Order has been secured on a property in Swan Lane, Oswestry after Shropshire Towns and Rural Housing (STAR Housing), working closely with West Mercia and Merseyside Police and with support from Shropshire Council’s Legal team, took action a

Events

Next Board meeting is on Tuesday 25th September

The next meeting of the STAR Housing Board is on Tuesday 25th September

Next Board Development Subcommittee meeting Tuesday 6th November

The next meeting of the Development Subcommittee is on Tuesday 6th November

Next Finance, Audit & Risk Subcommittee is Monday 12th November

The next meeting of the Finance, Audit & Risk Subcommittee is on Monday 12th November