Please use the form below to submit a comment, compliment or complaint:
Your feedback is important to us, and we encourage you to get in touch with us to tell us how you feel about the service you have received. This helps us make improvements and deliver a great service.
We want to make sure that your feedback is dealt with and any complaints are resolved as quickly and as easily as possible.
If you need to make a complaint, we will listen to you, take responsibility and find you a solution. You can find out more about how we deal with complaints in our complaints policy.
We’d also like to hear from you if you have received a great service.
Star Housing's electrical contractors, The Dodd Group, have generously donated £500 to New Century Court our Supported Living Accommodation for Young People.
Chimney Safety Week focuses on the importance of chimney sweeping and appliance maintenance, the use of quality fuels and tips to get the most efficiency from appliances. Read more about this feature here.
Trevor, who is one our senior customers here at STAR had just gone through a great personal loss and was beginning to struggle but with Stephanie’s help he has a new positive outlook. Read more of the story here
Figures have been released showing the level of appointments our repair operatives haven't been able to complete because customers are not at home. This comes after reminder text messages have been sent on booking of the appointment and the day befor
A Closure Order has been secured on a property in Swan Lane, Oswestry after Shropshire Towns and Rural Housing (STAR Housing), working closely with West Mercia and Merseyside Police and with support from Shropshire Council’s Legal team, took action a
The next meeting of the STAR Housing Board is on Tuesday 25th September
The next meeting of the Development Subcommittee is on Tuesday 6th November
The next meeting of the Finance, Audit & Risk Subcommittee is on Monday 12th November