Housing Support Services

  • 01743 210 223
white house2

SUSTAIN Housing Support Services aim to help vulnerable people to develop the skills and experience to be able to maintain their own accommodation and live independently in the community. Support services are given through individual and group support aimed to help people to develop their own networks and friendships. Group activities and training are also hosted in local areas covering a wide range of topics with the aim of increasing personal skills. These support services fall in to two categories:

Support for people looking for work

Housing support and sustainable community living services are targeted towards vulnerable people of working age. The primary aim is to maximise stability within the home, minimise dependence on welfare benefits and support access to education, training and employment, and community based social networks. It is a key aim of this service to support people to become work-ready.

Support for older people and those with long term support needs

The primary aim is to maximise stability within the home including management of the home environment, financial matters, support to access other services and involvement with community networks, when work is not appropriate.

Aim:

To enable vulnerable people to achieve sustainable independent living in their own home in the community

Objectives:

• To provide flexible, targeted housing-related support through a range of methods including one-to-one support, group activities, drop-in sessions plus others in consultation with Clients and partner organisations

• To listen to and involve Clients in decision-making

• To be responsive to the changing needs of housing support services identified in Shropshire

• To target individual support duration and delivery so that Clients achieve independence as soon as they are able

• To support individual Clients' achievement in a preventative way

We will work in both groups and one-to-one, to support the following:

• Personal competence

• Self-esteem

• Confidence

• Interpersonal skills

• Knowledge

• Problem-solving

• Sense of achievement

The service will deliver a range of support appropriate to each Client. These include support in the prevention of:

• Tenancy failure or losing accommodation

• Becoming homeless

• Use of accident & Emergency services

• Risk of domestic abuse

• Risk of harm from others

• Risk of self-harm

• Risk of offending

• Financial difficulties

• Long-term unemployment 

We will help Clients to achieve the following:

• Getting involved in activities

• Increasing confidence

• Feeling more involved

• Feeling less isolated

• Getting or maintaining a suitable home

• Feeling less reliant and more independent

• Improved quality of life

• Managing money better

• Finding other help

Support Planning and Reviews

Not all people accessing the service will require a support plan, this will be agreed with the Client during an assessment and if required, will be reviewed as necessary.

Related documents

SUSTAIN referral form

SUSTAIN leaflet

Text Messaging for our repairs service

Our repairs team will send you a text message when you report a repair to us, to confirm your appointment and then one to remind you the day before.

Save water and save money

Saving water can be an easy process. The smallest changes can make a huge difference overtime. Remember, around 25% of your energy bill comes from heating water - so being efficient can help cut down on bills too!

Celebrating community champions – we need your photographs

We’re on the lookout for your photographs as part of this year’s National Federation of ALMOs (NFA) Photography Competition.

New kit for Oswestry Boys and Girls football club thanks to Community Chest funding

Oswestry Boys and Girls Club – under 8’s players are sporting a new sponsored kit, thanks to an award of just over £529 from our Community Chest fund.

Struggling this January?

Did you spend more than you expected this Christmas? The Money Advice Trust has some helpful tips on how to prepare for next year...

Events

New Rents Calendar

Download and print our new rents calendar, helping you to keep on top of your payments

Next Board meeting Tuesday 27th February 2018

The next meeting of the STAR Housing Board is on Tuesday 27th February 2018