Housing Support Services

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SUSTAIN Housing Support Services aim to help vulnerable people to develop the skills and experience to be able to maintain their own accommodation and live independently in the community. Support services are given through individual and group support aimed to help people to develop their own networks and friendships. Group activities and training are also hosted in local areas covering a wide range of topics with the aim of increasing personal skills. These support services fall in to two categories:

Support for people looking for work

Housing support and sustainable community living services are targeted towards vulnerable people of working age. The primary aim is to maximise stability within the home, minimise dependence on welfare benefits and support access to education, training and employment, and community based social networks. It is a key aim of this service to support people to become work-ready.

Support for older people and those with long term support needs

The primary aim is to maximise stability within the home including management of the home environment, financial matters, support to access other services and involvement with community networks, when work is not appropriate.

Aim:

To enable vulnerable people to achieve sustainable independent living in their own home in the community

Objectives:

• To provide flexible, targeted housing-related support through a range of methods including one-to-one support, group activities, drop-in sessions plus others in consultation with Clients and partner organisations

• To listen to and involve Clients in decision-making

• To be responsive to the changing needs of housing support services identified in Shropshire

• To target individual support duration and delivery so that Clients achieve independence as soon as they are able

• To support individual Clients' achievement in a preventative way

We will work in both groups and one-to-one, to support the following:

• Personal competence

• Self-esteem

• Confidence

• Interpersonal skills

• Knowledge

• Problem-solving

• Sense of achievement

The service will deliver a range of support appropriate to each Client. These include support in the prevention of:

• Tenancy failure or losing accommodation

• Becoming homeless

• Use of accident & Emergency services

• Risk of domestic abuse

• Risk of harm from others

• Risk of self-harm

• Risk of offending

• Financial difficulties

• Long-term unemployment 

We will help Clients to achieve the following:

• Getting involved in activities

• Increasing confidence

• Feeling more involved

• Feeling less isolated

• Getting or maintaining a suitable home

• Feeling less reliant and more independent

• Improved quality of life

• Managing money better

• Finding other help

Support Planning and Reviews

Not all people accessing the service will require a support plan, this will be agreed with the Client during an assessment and if required, will be reviewed as necessary.

Related documents

SUSTAIN referral form

SUSTAIN leaflet

A summer of fun for young people in Bridgnorth thanks to Community Chest fund

Young people in Bridgnorth enjoyed a fun-filled summer thanks to our Community Chest fund.

STAR tenants can access free energy advice this winter

A new partnership between MEA and the Ebico Trust will enable STAR Housing tenants to seek expert advice and support through a local Freephone advice line.

Keeping your home warm this winter - Warm Homes Discount Fund

£140 off your energy bill for those who qualify.

Best garden winner announced

Mrs Mary Smith from Pinefields in Much Wenlock has been crowned the winner of this year’s Garden Competition.

Events

New Rents Calendar

Download and print our new rents calendar, helping you to keep on top of your payments

Next Board meeting Thursday 30th November 2017

The next meeting of the STAR Board is on Thursday 30th November

Road Safety Week 2017

From 20.11.2017 to 26.11.2017

We're proud to support this year's Road Safety Week.