Housing Support Services

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SUSTAIN Housing Support Services aim to help vulnerable people to develop the skills and experience to be able to maintain their own accommodation and live independently in the community. Support services are given through individual and group support aimed to help people to develop their own networks and friendships. Group activities and training are also hosted in local areas covering a wide range of topics with the aim of increasing personal skills. These support services fall in to two categories:

Support for people looking for work

Housing support and sustainable community living services are targeted towards vulnerable people of working age. The primary aim is to maximise stability within the home, minimise dependence on welfare benefits and support access to education, training and employment, and community based social networks. It is a key aim of this service to support people to become work-ready.

Support for older people and those with long term support needs

The primary aim is to maximise stability within the home including management of the home environment, financial matters, support to access other services and involvement with community networks, when work is not appropriate.

Aim:

To enable vulnerable people to achieve sustainable independent living in their own home in the community

Objectives:

• To provide flexible, targeted housing-related support through a range of methods including one-to-one support, group activities, drop-in sessions plus others in consultation with Clients and partner organisations

• To listen to and involve Clients in decision-making

• To be responsive to the changing needs of housing support services identified in Shropshire

• To target individual support duration and delivery so that Clients achieve independence as soon as they are able

• To support individual Clients' achievement in a preventative way

We will work in both groups and one-to-one, to support the following:

• Personal competence

• Self-esteem

• Confidence

• Interpersonal skills

• Knowledge

• Problem-solving

• Sense of achievement

The service will deliver a range of support appropriate to each Client. These include support in the prevention of:

• Tenancy failure or losing accommodation

• Becoming homeless

• Use of accident & Emergency services

• Risk of domestic abuse

• Risk of harm from others

• Risk of self-harm

• Risk of offending

• Financial difficulties

• Long-term unemployment 

We will help Clients to achieve the following:

• Getting involved in activities

• Increasing confidence

• Feeling more involved

• Feeling less isolated

• Getting or maintaining a suitable home

• Feeling less reliant and more independent

• Improved quality of life

• Managing money better

• Finding other help

Support Planning and Reviews

Not all people accessing the service will require a support plan, this will be agreed with the Client during an assessment and if required, will be reviewed as necessary.

Related documents

SUSTAIN referral form

SUSTAIN leaflet

One number

Over the last few months we’ve been busy trying to make it even easier for you to get in touch with us.

GDPR - How this affects you

Information about you and your tenancy is recorded on our internal system. Only STAR Housing staff can access this and will only access information about you and your tenancy for relevant purposes.

Brian scoops second place for his contribution to community life

Brian Morris from Oak Gardens in Bridgnorth has scooped second place in the National Federation of ALMOs (NFA) Photography Competition 2018 for his outstanding contribution to community life.

Renovation complete as New Century Court re-opens

An important young people’s service in Oswestry is set to re-open following an extensive refurbishment project

Proud to support Family Safety Week

Accidents are the biggest killer of children and young people. Every week at least one child under-5 is killed because of an accident, with disadvantaged children most at risk.

Events

Next Board meeting Tuesday 3rd July 2018

The next meeting of the STAR Housing Board is on Tuesday 3rd July

Next Board Finance, Audit & Risk Subcommittee Meeting Monday 25th June

The next meeting of the Finance, Audit & Risk Subcommittee meeting is on Monday 25th June

Next Board Development Subcommittee Meeting Tuesday 17th July

The next meeting of the Development Subcommittee meeting is on Tuesday 17th July

Sheltered scheme drop in, Greenfields Court in Bridgnorth

From 19.06.2018 to 19.06.2018

We’ll be visiting Greenfields Court sheltered housing scheme in Bridgnorth on Tuesday 19th June 2018 as part of our series of summer events.

Clean up session with a skip, Wrekin Road in Bridgnorth

From 19.06.2018 to 19.06.2018

We’ll be on the green on Wrekin Road in Bridgnorth on Tuesday 19th June 2018 from 2pm until 4pm as part of a series of summer events.