Community Alarms

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  • For breakdowns 01432 384 100
alarm
What is a community Alarm?

Our Community Alarms helps you to remain independent in your own home, feeling safe knowing that assistance can be called when required.

The service is for anyone who needs it, whether you rent or own your own home. The alarm can be installed in any type of accommodation as long as there is  working phone line and a electric power supply.

Read our community alarm leaflet for more information

How does the service work?

It consists of a small unit connected to your telephone socket and a small pendant worn either on a necklace or wristband.  The unit connects through your phone to allow you to call for help quickly and easily.

When you press the alarm it calls a trained team of advisors. The team operates 24hrs per day, 365 days per year.  They will always answer your call and take the most appropriate action, calling emergency services and /or your nominated family or friends on your behalf.   

To have a personal alarm installed you must have a modern plug in phone with a power socket.

How much does it cost?

There is a one-off connection fee of £25.00 which covers installation and a demonstration of how to use the alarm unit. It also covers the cost of registering your personal details with the emergency call centre.

The ongoing rental charge is a little as £3.50 a week.

Customers also qualify for a free annual equipment test.

 If you rent your property from Shropshire Council (managed by Shropshire Towns and Rural Housing) this can be added to your rent.

• If you rent privately or own your own property, we will send you an invoice quarterly.

These charges are subject to VAT, however if you are chronically sick or disabled you will be VAT exempt.

How can I apply for a personal alarm?

Click here and fill in this application form and send it back to us at;

Community Alarm Service, Shropshire Towns and Rural Housing, The Spruce Building, Sitka Drive, Shrewsbury Business Park, SY2 6LG

Alternatively, please email or telephone us to seek further advice or to request an application form by post.

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Events

Next Board meeting is on Tuesday 25th September

The next meeting of the STAR Housing Board is on Tuesday 25th September

Next Board Development Subcommittee meeting Tuesday 6th November

The next meeting of the Development Subcommittee is on Tuesday 6th November

Next Finance, Audit & Risk Subcommittee is Monday 12th November

The next meeting of the Finance, Audit & Risk Subcommittee is on Monday 12th November