- 0333 32 12 200
- For breakdowns 01432 384 100
What is a community Alarm?
Our Community Alarms helps you to remain independent in your own home, feeling safe knowing that assistance can be called when required.
The service is for anyone who needs it, whether you rent or own your own home. The alarm can be installed in any type of accommodation as long as there is working phone line and a electric power supply.
How does the service work?
It consists of a small unit connected to your telephone socket and a small pendant worn either on a necklace or wristband. The unit connects through your phone to allow you to call for help quickly and easily.
When you press the alarm it calls a trained team of advisors. The team operates 24hrs per day, 365 days per year. They will always answer your call and take the most appropriate action, calling emergency services and /or your nominated family or friends on your behalf.
To have a personal alarm installed you must have a modern plug in phone with a power socket.
How much does it cost?
There is a one-off connection fee of £25.00 which covers installation and a demonstration of how to use the alarm unit. It also covers the cost of registering your personal details with the emergency call centre.
The ongoing rental charge is a little as £3.50 a week.
Customers also qualify for a free annual equipment test.
If you rent your property from Shropshire Council (managed by Shropshire Towns and Rural Housing) this can be added to your rent.
• If you rent privately or own your own property, we will send you an invoice quarterly.
These charges are subject to VAT, however if you are chronically sick or disabled you will be VAT exempt.
How can I apply for a personal alarm?
Alternatively, please email or telephone us to seek further advice or to request an application form by post.