Please help us to help you – repairing your home


As a tenant, you have a responsibility to make sure that the property you are renting remains in good condition and repair during your occupancy.

We undertake maintenance of your home and we take it very seriously.

When you report a repair to us we will arrange a convenient appointment with you to carry it out. If you provide us with your up to date mobile phone number, and you agree that we are able to, we will text you confirmation of the appointment once it has been booked, and we will also send you a text reminder the day before.

Please help us to help you – if you are not able to be in when your repair appointment was originally booked, please contact our repairs team on 0333 3212 200 or email and they will rearrange with you.

Every month we have a number of missed appointments because we were unable to access to your property.

In January alone 70 appointments were missed because the original booking was not altered in advance. That’s an awful lot of time that could be better used carrying out essential repairs to your homes.

So, please remember, if you have booked a repair and can’t be there when we arrive, let us know and we’ll happily change your appointment.

Broseley Life Skills Benefit from Community Chest Funding

Broseley Life Skills group are celebrating after being awarded £750 by our Community Chest Fund to build a gate and fencing around a sensory garden and social space adjoined to their unit.

Broseley Joggers Couch to 5K Continues to Run

Broseley Joggers Couch to 5k programme has been granted £550 by Shropshire Towns and Rural Housing’s (STAR Housing’s) Community Chest Fund to get even more people off their couch and pounding the streets.

August Bank Holiday

Our offices will close at 4pm on Friday 24th August 2018 until 8:45am on Tuesday 28th August

Electrical Rewire Contract - tender opportunity

We have a tender opportunity for a contractor to undertake electrical rewiring in the homes we manage.


Next Board Development Subcommittee meeting Tuesday 6th November

The next meeting of the Development Subcommittee is on Tuesday 6th November

Next Finance, Audit & Risk Subcommittee is Monday 12th November

The next meeting of the Finance, Audit & Risk Subcommittee is on Monday 12th November

Next Board meeting Tuesday 27th November 2018

The next meeting of the STAR Board is on Tuesday 27 November 2018