Neighbourhoods - Your Home, Your Area

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We have a team of Neighbourhood Housing Officers based in our local offices in Oswestry and Bridgnorth. They deal with lots of different issues regarding your tenancy. They are often out and about, managing tenancies, dealing with reports of anti-social behaviour, carrying out area walkabouts and tenancy audits.

If you need to get in touch about any of the issues listed below, have a look through you customer handbook first, it will answer the majority of your queries.

But if you need to us direct, our Housing Assistants will be able to answer the majority of your questions. If you need further advice, they will arrange for a Housing Officer to get back to you.

If you want to make any changes to your tenancy such as:

  • Mutual exchanges
  • Succeeding (taking over a tenancy following a bereavement)
  • Adding or removing a tenant from your Tenancy Agreement.
  • Ending your Tenancy

You can complete the relevant form (see links below) and/or make an appointment to discuss it with a Housing Officer or Assistant.

Related Forms

Anti Social Behaviour and Neighbour Dispute Incident Sheet

Property Alteration Request

Mutual Exchange Application Form

Tenancy Amendment Form

Customer Handbook 

Taking a strong stance against anti-social behaviour and drug use

A Closure Order has been secured on a property in Swan Lane, Oswestry after Shropshire Towns and Rural Housing (STAR Housing), working closely with West Mercia and Merseyside Police and with support from Shropshire Council’s Legal team, took action a

One number

Over the last few months we’ve been busy trying to make it even easier for you to get in touch with us.

GDPR - How this affects you

Information about you and your tenancy is recorded on our internal system. Only STAR Housing staff can access this and will only access information about you and your tenancy for relevant purposes.

Brian scoops second place for his contribution to community life

Brian Morris from Oak Gardens in Bridgnorth has scooped second place in the National Federation of ALMOs (NFA) Photography Competition 2018 for his outstanding contribution to community life.

Renovation complete as New Century Court re-opens

An important young people’s service in Oswestry is set to re-open following an extensive refurbishment project

Events

Clean up session with a skip, Weston Close in Shifnal

From 24.07.2018 to 24.07.2018

We’ll be on the grass area at Weston Close in Shifnal on Tuesday 24th July 2018 from 2pm until 4pm as part of a series of summer events.

Clean up session with a skip, Meadow Drive in Shifnal

From 24.07.2018 to 24.07.2018

We’ll be at Meadow Drive in Shifnal on Tuesday 24th July 2018 from 4.30pm until 6.30pm as part of a series of summer events.

Pop up and estate walkabout, Fitzalan Close in Whittington

From 25.07.2018 to 25.07.2018

We’ll be in Fitzalan Close in Whittington on Wednesday 25th July 2018 from 2pm until 4pm as part of a series of summer events.

Sheltered scheme drop in, Llwynfields in Oswestry

From 25.07.2018 to 25.07.2018

We’ll be visiting Llwynfields sheltered housing scheme in Oswestry on Wednesday 25th July 2018 as part of our series of summer events.

Clean up session and children’s fun morning, Castlefields in Oswestry

From 31.07.2018 to 31.07.2018

We’ll be in Castlefields in Oswestry on Tuesday 31st July 2018 from 10am until 12pm as part of a series of summer events.