Domestic Abuse

  • 01746 335300 - Bridgnorth
  • 01691 677369 - Oswestry
wmp 1251806170 Domestic Abuse1

Dealing with domestic abuse is a key priority for Shropshire Landlords. STAR Housing work in partnership with other housing providers in Shropshire.

We believe that none of our residents should live in fear of abuse or violence from a current or former spouse, partner or other member(s) of the household and will take steps to assist and support anyone suffering from or threatened with abuse or violence by: -

  • Taking decisive action following multi-agency appraisal and appropriate domestic violence advice and as agreed by the victim.
  • Ensuring that we are consistent in the way that we deal with each case of domestic abuse
  • Making sure that residents know what action and support they can expect from us
  • Ensuring that the landlords Equality and Diversity strategies and Anti-Discriminatory practices are observed in the operation of this policy.

When dealing with domestic abuse we will: -

Treat victims with respect

Our staff will demonstrate respect and treat people with dignity at all times, without judgement, whilst establishing understanding and trust. They will ensure that an individual’s ethnic, cultural, religious, or lifestyle needs are met when dealing with cases of domestic abuse.

Work with relevant external agencies / Provide support and advice for victims

We will work with other agencies that specialise in the care and support of people suffering from domestic abuse, to ensure that the best possible service is provided for any victims.

Offer additional security measures

Wherever possible, we will endeavour to provide victims with secure accommodation, by providing additional security measures over and above normal home security. Where this is not possible we will provide advice to victims on alternative sources of accommodation.

Re-house when appropriate

We will take a victim centred approach when dealing with incidents of domestic abuse and accept that on occasion the victim will re-establish a relationship with the perpetrator. This may lead to the perpetrator moving back in with the victim in the new accommodation. In these circumstances we will encourage the tenant to receive ongoing support from agencies so that their safety can be maintained.

The Alleged Perpetrator

In cases of domestic abuse, where the victim has left the accommodation and subject to his or her wishes, The Landlord will consider taking action to evict the perpetrator of the abuse using its powers under the Housing Act 1996 and the Tenancy Agreement.

Getting Help

If someone is in immediate danger call the police on 999, Alternatively, victims can contact:

  • The National Domestic Violence Helpline Freephone 24 hour run in partnership by Women's Aid and Refuge on 0808 2000 247
  • Men’s' Advice Line on 0808 801 0327 (for men who are victims)
  • Shropshire Domestic Violence Helpline 0800 783 1359

 

Pay by Direct Debit and win

We're offering you the chance to win £50 pounds worth of ‘Love to Shop’ vouchers if you pay your rent by Direct Debit.

Tender Opportunity - Air Source Heat Pump Installation, Servicing & Repairs

We are looking for a specialist Mitsubishi approved installer who has experience in designing, installing and commissioning Ecodan heat pumps in occupied domestic properties.

Permission granted for five new homes in Albrighton

We are happy to announce that we have been granted planning permission to build five new homes in Albrighton.

Benefits are changing in 2018

February 2018 will see the full digital rollout of the Universal Credit in Shropshire. Universal Credit is the Government’s new benefit for people of working age.

Tender Opportunity - The Design & Build of Affordable Apartments

Tender Opportunity - The Design & Build of Affordable Apartments at The Old Baptist Chapel, Shifnal

Events

New Rents Calendar

Download and print our new rents calendar, helping you to keep on top of your payments

Next Board meeting Thursday 1st June 2017

The next meeting of the STAR Housing Board is on Thursday 1st June

Albrighton Pop-Up Event – Abney Avenue

30.05.2017

Do you have any concerns or ideas about how we could improve your area?

Albrighton Pop-Up Event – Bowling Green Lane

30.05.2017

Do you have any concerns or ideas about how we could improve your area?

Highley Pop-Up Event – Garden Village Green

08.06.2017

Do you have any concerns or ideas about how we could improve your area?