Your Tenancy Agreement

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  • 01691 677369 - Oswestry
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Your Tenancy Agreement – your Responsibilities and our Responsibilities

As a tenant of Shropshire Council you will have signed a Tenancy Agreement, this is a legal contract between you and your landlord. (This housing service is managed by Shropshire Towns & Rural Housing Ltd).

Your Tenancy Agreement sets out:

Your responsibilities as a tenant, which include;

  • Allowing us access to your home (We reserve the right to charge you for any pre-arranged missed appointments)
  • Keeping your home clean and tidy
  • Reporting essential repairs
  • Reporting anti-social behaviour
  • Keeping your garden tidy
  • Paying your rent on time
  • Maintaining the welfare of children and pets in your home
  • Carrying out certain repairs
  • Keeping us up to date with your households details – occupants and contact information
  • Asking permission to carry out alterations to your home
  • Asking permission to keep a pet
  • Purchase contents insurance
  • Decoration within your home
  • Keeping communal areas, stairwells and walkways clear at all times.

Our Responsibilities as a landlord, which include:

  • Carrying out essential repairs
  • Maintaining your home to the Decent Homes Standard
  • Providing a housing management service in accordance with our service standards
  • Monitoring and reporting on our performance Maintaining communal areas such as parking areas, garden areas pathways entrance halls and stairwells.
  • Implementing relevant Government legislation
  • Involving and empowering our tenants in everything we do.

What are the different types of Tenancy Agreement?

There are three types of tenancies:

1. Introductory Tenant
If you have been a tenant for less than 12 months you will probably be an Introductory Tenant.
 
You have fewer rights if you are an Introductory Tenant but as long as there are no problems during the first 12 months of your tenancy you will automatically become a flexible/secure tenant.

2. Flexible Tenant
As of 1st April 2013 as a new tenant you will be given a flexible tenancy. This means that after 5 years your tenancy may end or you may be asked to move property to better suit your needs. The details of this will be explained to you before you sign your tenancy.

3. Secure Tenant
If you have been a tenant for at least 12 months or you have transferred your tenancy from another Local Authority landlord you are a Secure Tenant.

Joint Tenancies

More than one person can hold a tenancy. This is known as a joint tenancy. Each tenant is jointly and individually responsible for abiding by the conditions of the tenancy.

Joint tenancies are usually offered to married couples, civil partners or couples that can demonstrate that they have had a relationship for at least 12 months. Where a tenancy is joint; both parties must be over 18 and must both sign the tenancy agreement.

How do I end my tenancy?

If you want to end your tenancy then this must be confirmed to us in writing. Your tenancy will then end 4 weeks from the Monday following the day you give notice.

If you leave anything in the property that wasn’t there when you took on the tenancy or you leave any damage behind, you will be charged to remove the items or fix the damage.

Golden Goodbye

All outgoing tenants (excluding Introductory Tenants) who leave the property in good order with no outstanding arrears and who return their keys by the agreed date may be eligible to receive a reward of £70 to be forwarded to the tenant a week after they leave the property.

Related documents

Tenancy Agreement - Flexi 

Tenancy Agreement - Secure 

Tenancy Amendment Form

Work to start on former Baptist Chapel in Shifnal

We are pleased to announce that our appointed builder, J. Harper & Sons Ltd, is due to start construction work on the site of the former Baptist Chapel in Shifnal next week (Monday 23rd April 2018).

Rents Team in Training - Wednesday 11th April

Our rents staff are all in training on Wednesday 11th April. If you wish to make a rent payment please call 0345 678 9009

Garden Competition 2018

We are launching our Garden Competition for 2018 - to enter simply complete this form

A change to our grounds maintenance contract

From 1 April 2018, we are changing who we contract to undertake grounds maintenance on our behalf.

Rent-free fortnight – March 2018

It’s rent-free fortnight from 19 March 2018. As long as you are up to date with your rent payments, you won’t have to pay during these weeks.

Events

Next Board meeting Tuesday 24th April 2018

The next meeting of the STAR Housing Board is on Tuesday 24th April 2018

Next Development Subcommittee meeting Tuesday 8th May 2018

The next meeting of the Development Subcommittee is on Tuesday 8th May 2018

Next Finance, Audit & Risk Subcommittee Meeting 23rd April 2018

The next meeting of the Finance, Audit &Risk Subcommittee meeting is on Monday 23rd April