Service update – Monday 12 January: We’re expecting a higher number of repair requests today following Storm Goretti at the end of last week. This morning we’re prioritising emergency repairs, and we’re asking customers with non‑urgent issues to use our w

A period of severe weather is expected, and this update explains how services may be impacted.

Christmas & New Year service information
Check how to get help with repairs, payments and support while our offices are closed over the festive period.

Our offices and phone lines will be closed today from 11:30am to 5:00pm for staff training. Find out how to get in contact with us.

This time of year is full of celebration, but it also bring extra fire risks. From twinkling lights to cosy candles, it’s easy to overlook simple precautions that keep everyone safe. These festive fire safety tips will help protect your home and

Our tenant portal will be unavailable this weekend due to essential maintenance.

Bad weather is expected in Shropshire today and over the weekend. We’re working hard to keep services running, but please call us for emergencies only. Find out how to report repairs online and what to expect over the next few days.

We’re proud that some of our involved customers will be taking part in the TPAS Celebrating Tenant Involvement Showcase – and you can watch it live for free. Find out how!

It’s TPAS Involvement Week, and as proud members of TPAS, we’re celebrating tenant involvement and encouraging more customers to have their say. Your voice matters, and there are lots of ways you can get involved and help shape the services we provide.