WARNING: Use of portable heaters

It will soon be winter again and many of us will be turning on our central heating.  

Your primary form of heating (such as your gas boiler) is the cheapest and safest way of warming your home. 

We are aware that during last winter, some of our tenants were using portable heaters such as portable gas heaters to warm one room only 

Portable gas heaters omit carbon dioxide. You are responsible for servicing and maintaining your appliance to ensure the safety of you and any tenants living at the property. 

If you own a portable gas heater always follow the manufacturer’s advice and arrange to have your appliance serviced regularly. 


  • Always turn your heater off before going to bed or leaving your property. 
  • Ensure all the component parts of your unit are well maintained e.g. the heater, regulator hose, and hose connectors. 

  • Do not use aerosols or flammable cleaning liquids or sprays in close proximity to the heater. 

  • Avoid sitting or standing too close to your heater. 

  • Always ensure that the room in use is well ventilated; if it becomes stuffy open windows and doors to allow fresh air in immediately. 

  • Always follow manufacturer guidelines carefully. 

  • Ensure that the position of your heater is away from any flammable materials and is not blocking any escape routes. 

  • Never place clothes or other items over your heater. 

  • Do not move your unit whilst it is in use. 

  • If you suspect a gas leak please turn off your appliance immediately 

Carbon Monoxide safety: 

Carbon Monoxide is a colourless and odourless gas that can go completely unnoticed but can cause serious illness and, in severe cases, death due to poisoning. Therefore it is extremely important that precautions are taken to ensure that your heater is functioning correctly within the right environment to avoid any problems. 

For further information on Carbon Monoxide and advice on what to do if you suspect a release visit https://www.calor.co.uk/help-and-advice/customer-services/emergencies/carbon-monoxide-safety  

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Over the last few months we’ve been busy trying to make it even easier for you to get in touch with us.

GDPR - How this affects you

Information about you and your tenancy is recorded on our internal system. Only STAR Housing staff can access this and will only access information about you and your tenancy for relevant purposes.

Brian scoops second place for his contribution to community life

Brian Morris from Oak Gardens in Bridgnorth has scooped second place in the National Federation of ALMOs (NFA) Photography Competition 2018 for his outstanding contribution to community life.

Renovation complete as New Century Court re-opens

An important young people’s service in Oswestry is set to re-open following an extensive refurbishment project

Proud to support Family Safety Week

Accidents are the biggest killer of children and young people. Every week at least one child under-5 is killed because of an accident, with disadvantaged children most at risk.


Next Board meeting Tuesday 3rd July 2018

The next meeting of the STAR Housing Board is on Tuesday 3rd July

Next Board Finance, Audit & Risk Subcommittee Meeting Monday 25th June

The next meeting of the Finance, Audit & Risk Subcommittee meeting is on Monday 25th June

Next Board Development Subcommittee Meeting Tuesday 17th July

The next meeting of the Development Subcommittee meeting is on Tuesday 17th July

Clean up session with a skip, Greenfields Square and Weston Close in Morda

From 26.06.2018 to 26.06.2018

We’ll be in Greenfields Square and Weston Close in Morda on Tuesday 26th June 2018 from 10am until 12pm as part of a series of summer events.

Clean up session with a skip, garages on Llwyn Road/Fields in Oswestry

From 26.06.2018 to 26.06.2018

We’ll be at the garages on Llwyn Road/Fields in Oswestry on Tuesday 26th June 2018 from 2pm until 4pm as part of a series of summer events.