How to Guides

  • Repairs contact centre - 0333 3212 200
how to video 2

As your property is managed by STAR Housing, we have key responsibilities to ensure your home is safe by ensuring safety checks take place such as Gas and Electricity and your home is in a satisfactory condition.

As a tenant you also have responsibilities to ensure your home stays in a good condition and this means taking on some simple repair and maintenance within your home, full details can be found in your tenancy agreement and a summary can be found at the bottom of this page. 

Over the next couple of months we will be introducing some how to videos that we think may help you in your home to complete the jobs and maintenance work that is your responsibility, there will be other tenant responsibilities that will not be covered and some helpful videos for guidance and advice on other topics to support you in your home.

Helpful videos:

Condensation vs Damp

A guide to identifying and treating condensation and advice on when to contact if you suspect damp STAR Housing repairs.      

 

Pay by Direct Debit and win

We're offering you the chance to win £50 pounds worth of ‘Love to Shop’ vouchers if you pay your rent by Direct Debit.

Tender Opportunity - Air Source Heat Pump Installation, Servicing & Repairs

We are looking for a specialist Mitsubishi approved installer who has experience in designing, installing and commissioning Ecodan heat pumps in occupied domestic properties.

Permission granted for five new homes in Albrighton

We are happy to announce that we have been granted planning permission to build five new homes in Albrighton.

Benefits are changing in 2018

February 2018 will see the full digital rollout of the Universal Credit in Shropshire. Universal Credit is the Government’s new benefit for people of working age.

Tender Opportunity - The Design & Build of Affordable Apartments

Tender Opportunity - The Design & Build of Affordable Apartments at The Old Baptist Chapel, Shifnal

Events

New Rents Calendar

Download and print our new rents calendar, helping you to keep on top of your payments

Next Board meeting Thursday 1st June 2017

The next meeting of the STAR Housing Board is on Thursday 1st June

Albrighton Pop-Up Event – Abney Avenue

30.05.2017

Do you have any concerns or ideas about how we could improve your area?

Albrighton Pop-Up Event – Bowling Green Lane

30.05.2017

Do you have any concerns or ideas about how we could improve your area?

Highley Pop-Up Event – Garden Village Green

08.06.2017

Do you have any concerns or ideas about how we could improve your area?