How to Guides

  • Repairs contact centre - 0333 3212 200
how to video 2

As your property is managed by STAR Housing, we have key responsibilities to ensure your home is safe by ensuring safety checks take place such as Gas and Electricity and your home is in a satisfactory condition.

As a tenant you also have responsibilities to ensure your home stays in a good condition and this means taking on some simple repair and maintenance within your home, full details can be found in your tenancy agreement and a summary can be found at the bottom of this page. 

Over the next couple of months we will be introducing some how to videos that we think may help you in your home to complete the jobs and maintenance work that is your responsibility, there will be other tenant responsibilities that will not be covered and some helpful videos for guidance and advice on other topics to support you in your home.

Helpful videos:

Condensation vs Damp

A guide to identifying and treating condensation and advice on when to contact if you suspect damp STAR Housing repairs.      

To flush or not to flush?

A guide to the disposal of waste materials in a safe and environmentally friendly manner and advice on when to contact STAR Housing repairs.

A summer of fun for young people in Bridgnorth thanks to Community Chest fund

Young people in Bridgnorth enjoyed a fun-filled summer thanks to our Community Chest fund.

STAR tenants can access free energy advice this winter

A new partnership between MEA and the Ebico Trust will enable STAR Housing tenants to seek expert advice and support through a local Freephone advice line.

Keeping your home warm this winter - Warm Homes Discount Fund

£140 off your energy bill for those who qualify.

Best garden winner announced

Mrs Mary Smith from Pinefields in Much Wenlock has been crowned the winner of this year’s Garden Competition.

Events

New Rents Calendar

Download and print our new rents calendar, helping you to keep on top of your payments

Next Board meeting Thursday 30th November 2017

The next meeting of the STAR Board is on Thursday 30th November

Road Safety Week 2017

From 20.11.2017 to 26.11.2017

We're proud to support this year's Road Safety Week.