How to Guides

  • Repairs contact centre - 0333 3212 200
how to video 2

As your property is managed by STAR Housing, we have key responsibilities to ensure your home is safe by ensuring safety checks take place such as Gas and Electricity and your home is in a satisfactory condition.

As a tenant you also have responsibilities to ensure your home stays in a good condition and this means taking on some simple repair and maintenance within your home, full details can be found in your tenancy agreement and a summary can be found at the bottom of this page. 

Over the next couple of months we will be introducing some how to videos that we think may help you in your home to complete the jobs and maintenance work that is your responsibility, there will be other tenant responsibilities that will not be covered and some helpful videos for guidance and advice on other topics to support you in your home.

Helpful videos:

Condensation vs Damp

A guide to identifying and treating condensation and advice on when to contact if you suspect damp STAR Housing repairs.      

 

Tender opportunity - Grounds Maintenance

Tender opportunity for the Grounds maintenance contract for the Oswestry and Bridgnorth areas

There’s a problem – Triton Safeguard+ shower

Triton has made us aware of a problem with its Safeguard+ shower. This is the standard shower we have been fitting in your homes.

Proud of your garden? Enter our garden competition

Following recent year's success, we're running our garden competition again this year.

Please keep your communal areas clear

If you live in a building where you share communal areas with other residents, you must make sure that you keep them clear of clutter and rubbish.

Taking fire safety seriously

Following on from the tragic fire at Grenfell Tower in London, we would like to reassure tenants that their health and safety is really important to us.

Events

Next Board Meeting Thursday 3rd August 2017

The next meeting of the STAR Housing Board is on Thursday 3rd August

New Rents Calendar

Download and print our new rents calendar, helping you to keep on top of your payments

Gobowen Pop-Up Event

15.08.2017

Do you have any concerns or ideas about how we could improve your area?

Much Wenlock Pop-Up Event – Bowling Green Way

21.08.2017

Do you have any concerns or ideas about how we could improve your area?

Whittington Pop-Up Event – Whittington Fete

28.08.2017

Do you have any concerns or ideas about how we could improve your area?