Neighbourhoods - Your Home, Your Area

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We have a team of Neighbourhood Housing Officers based in our local offices in Oswestry and Bridgnorth. They deal with lots of different issues regarding your tenancy. They are often out and about, managing tenancies, dealing with reports of anti-social behaviour, carrying out area walkabouts and tenancy audits.

If you need to get in touch about any of the issues listed below, have a look through you customer handbook first, it will answer the majority of your queries.

But if you need to us direct, our Housing Assistants will be able to answer the majority of your questions. If you need further advice, they will arrange for a Housing Officer to get back to you.

If you want to make any changes to your tenancy such as:

  • Mutual exchanges
  • Succeeding (taking over a tenancy following a bereavement)
  • Adding or removing a tenant from your Tenancy Agreement.
  • Ending your Tenancy

You can complete the relevant form (see links below) and/or make an appointment to discuss it with a Housing Officer or Assistant.

Related Forms

Anti Social Behaviour and Neighbour Dispute Incident Sheet

Property Alteration Request

Mutual Exchange Application Form

Tenancy Amendment Form

Customer Handbook 

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Reducing Missed Repair Appointments

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Taking a strong stance against anti-social behaviour and drug use

A Closure Order has been secured on a property in Swan Lane, Oswestry after Shropshire Towns and Rural Housing (STAR Housing), working closely with West Mercia and Merseyside Police and with support from Shropshire Council’s Legal team, took action a

Events

Next Board meeting is on Tuesday 25th September

The next meeting of the STAR Housing Board is on Tuesday 25th September

Next Board Development Subcommittee meeting Tuesday 6th November

The next meeting of the Development Subcommittee is on Tuesday 6th November

Next Finance, Audit & Risk Subcommittee is Monday 12th November

The next meeting of the Finance, Audit & Risk Subcommittee is on Monday 12th November