Are you a strategic leader ready to make a significant impact on social housing in Shropshire? STAR Housing is seeking an experienced Operations Director to lead our operational teams and drive the delivery of exceptional housing services.

As Operations Director, you’ll lead key functions including Asset Management, Development, Housing Management, Community Support Services, Customer Services, Repairs, Sustainability etc. We’re looking for someone with a proven track record in social housing who can help shape our future and implement innovative solutions.

Interviews: Two stages in-person. Stage one w/c 4th November & Stage Two w/c 11th November. 

Reports to: Managing Director

Responsible for:

 Assistant Director of Assets

  • Assistant Director of Housing
  • Assistant Director of Development and Regeneration (STAR Housing)

Main Purpose:

  • Take a proactive role in supporting the Managing Director to ensure the effective management of Operational and Strategic management of STAR with the delivery of vision, values and strategic objectives.
  • Act as Deputy Managing Director as and when the situation calls for it.
  • As a member of the Executive Leadership Team contribute to the collective leadership of STAR to support a culture and climate which inspires service excellence and value for money.
  • Lead on numerous service areas including Asset Management, Development, Housing Management, Community Support Services, Customer Services, Repairs, Sustainability etc.
  • Produce reports for executive colleagues and board on all matters related to the above functions and all other operation matters
  • Ensure compliance with statutory and regulatory requirements and keep abreast of any legislation changes.
  • Support the development and delivery of an effective compliance culture, including health and safety, safeguarding and data protection.
  • As a top team, work collaboratively to provide dynamic and effective collective leadership aligned to agreed behaviours & value.

 

Please refer to the Job Description and Person Specification documents for:

  • Key Responsibilities
  • Performance and Customer Focus
  • Conditions of Service
  • Pre-Employment Requirements
  • Essential/Desirable Attributes

 

Supporting Documents

Job Description

Person Specification 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

For full details and to apply, visit Operations Director Job Listing.

 

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OD vacancy