Our Repairs Service receives top marks!

Along with a specialist contractor – Dalliam – we have recently completed some routine planned maintenance in one of our properties in Sherrifhales for one of tenants – Mrs Epsley.

The work included upgrading Mrs Epsley’s heating system to a new air source heat pump. This involved removing an old warm air heating system which had stopped working correctly.

Always important to us is keeping our tenants informed of what is happening before, during and after the process and ensuring they are happy with the finished product.

Mrs Espley, said: “I received a very quick response once STAR had called the workmen and had detailed instructions of what would happen and when. The pre-care was fabulous.”

Mrs Epsley continued: “They were clean, tidy and very professional – always tidying up after themselves at the end of the day.

“To be completely honest, I was surprised at how informed I was kept throughout the whole process. The STAR team were very informative and concerned about the whole process.

“STAR and their contractors’ interest in providing me with a service I’d be happy with was super and how it should be done!”


Rent-free fortnight – March 2018

It’s rent-free fortnight from 19 March 2018. As long as you are up to date with your rent payments, you won’t have to pay during these weeks.

Snow & Ice Warnings in March 2018

There are warnings for snow and ice this weekend, which may result in an increased number of heating breakdowns and calls to our repairs teams. Here are some tips on how you can help yourselves and us.

Need help keeping warm?

With more cold weather forecast this weekend it may be worth finding out if you could be eligible for a Cold Weather Payment – and there’s still time to apply (just).

Be part of the Great British Spring Clean

Friday (2 March 2018) marked the start of the Great British Spring Clean, a national campaign with a simple aim: to bring people across the country together to clear up the litter that blights our towns, villages, countryside and beaches.

Making space for your car

We know that it’s important for you to be able to park near to your home.


New Rents Calendar

Download and print our new rents calendar, helping you to keep on top of your payments

Next Board meeting Tuesday 24th April 2018

The next meeting of the STAR Housing Board is on Tuesday 24th April 2018

Next Development Subcommittee meeting Tuesday 8th May 2018

The next meeting of the Development Subcommittee is on Tuesday 8th May 2018

Next Finance, Audit & Risk Subcommittee Meeting 23rd April 2018

The next meeting of the Finance, Audit &Risk Subcommittee meeting is on Monday 23rd April