Our Repairs Service receives top marks!

Along with a specialist contractor – Dalliam – we have recently completed some routine planned maintenance in one of our properties in Sherrifhales for one of tenants – Mrs Epsley.

The work included upgrading Mrs Epsley’s heating system to a new air source heat pump. This involved removing an old warm air heating system which had stopped working correctly.

Always important to us is keeping our tenants informed of what is happening before, during and after the process and ensuring they are happy with the finished product.

Mrs Espley, said: “I received a very quick response once STAR had called the workmen and had detailed instructions of what would happen and when. The pre-care was fabulous.”

Mrs Epsley continued: “They were clean, tidy and very professional – always tidying up after themselves at the end of the day.

“To be completely honest, I was surprised at how informed I was kept throughout the whole process. The STAR team were very informative and concerned about the whole process.

“STAR and their contractors’ interest in providing me with a service I’d be happy with was super and how it should be done!”

 

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Over the last few months we’ve been busy trying to make it even easier for you to get in touch with us.

GDPR - How this affects you

Information about you and your tenancy is recorded on our internal system. Only STAR Housing staff can access this and will only access information about you and your tenancy for relevant purposes.

Brian scoops second place for his contribution to community life

Brian Morris from Oak Gardens in Bridgnorth has scooped second place in the National Federation of ALMOs (NFA) Photography Competition 2018 for his outstanding contribution to community life.

Renovation complete as New Century Court re-opens

An important young people’s service in Oswestry is set to re-open following an extensive refurbishment project

Proud to support Family Safety Week

Accidents are the biggest killer of children and young people. Every week at least one child under-5 is killed because of an accident, with disadvantaged children most at risk.

Events

Next Board meeting Tuesday 3rd July 2018

The next meeting of the STAR Housing Board is on Tuesday 3rd July

Next Board Finance, Audit & Risk Subcommittee Meeting Monday 25th June

The next meeting of the Finance, Audit & Risk Subcommittee meeting is on Monday 25th June

Next Board Development Subcommittee Meeting Tuesday 17th July

The next meeting of the Development Subcommittee meeting is on Tuesday 17th July

Clean up session with a skip, Greenfields Square and Weston Close in Morda

From 26.06.2018 to 26.06.2018

We’ll be in Greenfields Square and Weston Close in Morda on Tuesday 26th June 2018 from 10am until 12pm as part of a series of summer events.

Clean up session with a skip, garages on Llwyn Road/Fields in Oswestry

From 26.06.2018 to 26.06.2018

We’ll be at the garages on Llwyn Road/Fields in Oswestry on Tuesday 26th June 2018 from 2pm until 4pm as part of a series of summer events.