Our new customer portal is currently undergoing routine maintenance to help us serve you better.
We expect to be back online and fully operational on Monday.

This Rural Housing Week (7–11 July 2025), STAR Housing is celebrating the progress made—and the partnerships that made it possible—in delivering affordable, sustainable homes across Shropshire. From building new energy-efficient homes to launching a £20 m

We’re stepping away from our desks for a couple of days to take part in The Big Check-In—an initiative to reconnect with our customers and make sure your details are up to date. Here’s what you need to know while we’re out…

We’re excited to launch our new Customer Portal—a simple, secure, and convenient way for you to manage your tenancy online.

We're excited to announce this years Skip Events.

We're coming to say hello! On 3rd and 4th July, STAR Housing staff will be visiting every home as part of The Big Check-In. It's our way of making sure you're happy, updating your details, and introducing our brand new customer portal. Find out what to ex

We are excited to announce that Acuity Research & Practice is now conducting customer satisfaction surveys on behalf of STAR Housing. If you receive a call from Acuity, rest assured that it is a genuine service. They will be calling from the number 01743

Notice: Our Incomes Team is in training today (Tuesday 25th March).

Shropshire Towns and Rural (STAR) Housing, has been awarded £9.4 million from the Warm Homes: Social Housing Fund Wave 3.