We recently asked for our customers responses with regards to the 'Proposed Changes to Our Tenancy Agreement' Following the completion of the consultation we have produced a table (see below) of results for customers to view.
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Comment
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45 tenants commented they were happy with the new agreement
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3 tenants commented they did not wish to lose their right to buy (this is unaffected by the variations)
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1 tenant commented that the variations should affect leaseholder’s in flats (leaseholders agreements are not being varied)
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2 tenants commented that they did not want a new tenancy (their tenure will not be affected by the variations)
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4 |
14 |
The reference to the Data Protection Act should be updated to say The General Data Protection Regulations (this will be updated)
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6 |
20 |
15 tenants commented about retaining credit on their rent accounts equivalent to four weeks rent before issuing a refund as taking a deposit. (no deposit is required from tenants, this section refers to the refund of credit balances on their accounts)
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9 |
49 |
1 tenant commented that they should not pay for being decanted (there is no charge to tenants in these circumstances)
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10 |
59 |
1 tenant commented about paying for maintaining their garden if they are less able to do so (an assisted gardening scheme is available)
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10 |
63 |
2 tenants commented about noise nuisance by their neighbours should apply to everyone 24 hours per day.
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11 |
66 |
4 tenants commented that they should be allowed to keep dogs (this section only relates to keeping dogs in properties that have a shared common access)
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12 |
74 |
1 tenant commented that the section should be made stronger (this section only refers to noise nuisance that causes a nuisance)
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12 |
75 |
6 tenants commented that dropped kerbs should be provided at their homes (these are not provided however tenants can apply to do so)
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12 |
76 |
1 tenant commented about parking on grass verges should be allowed (this is not advised and is discouraged)
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13 |
82 |
1 tenant commented that entering homes in an emergency was ‘breaking and entering’ and a criminal act. (this section relates to gaining access in an emergency and is legal)
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14 |
87 |
1 tenant commented about partners being able to end joint tenancies (all cases follow housing regulation, good practice and granting new tenancies to the partner left in occupation) |
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