We’re excited to launch our new Customer Portal—a simple, secure, and convenient way for you to manage your tenancy online.
Whether you want to check your rent balance, report a repair, or update your contact details, the portal puts everything at your fingertips—anytime, anywhere.
What You Can Do on the Portal:
Get Started
Click the link to log in or register - New Customer Portal
Need help signing up?
Read our instruction guide here – Customer Portal Sign Up Step by Step
You’ll need the email address we have on file for you, your tenancy reference, and your date of birth to complete registration. If you’re unsure about any of these details, just give us a call on 0333 321 2200 and we’ll be happy to help.
The portal is part of our ongoing commitment to making our services more accessible, efficient, and responsive to your needs.
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