Who we are

We are an Arms Length Management Organisation (or ALMO for short). 
We have a management agreement with Shropshire Council to manage the homes, tenancies and neighbourhoods of the Council houses, flats, bungalows and garages in the Bridgnorth, Oswestry and Shrewsbury area.

Our role includes collecting rent, ordering repairs and making improvements to all housing. But Shropshire Council still owns all the homes.

Shropshire Council pays Shropshire Towns and Rural Housing a fee to manage the housing.

We were set up in 2013 and are a Shropshire Council owned company.

Our Values show who we are and are embedded in all that we do

We’re always thinking of new, innovative ways to work 

 

We’re honest, accountable and transparent in everything that we do

 

We put our customers first and listen to their needs

 

We’re sustainable and responsible

 

We support our staff to be the best that they can be

 

These link into our Business objectives

 Read more in our Business Plans - 

Business Plan 2020-2024

Business Plan 2019-2020 

Business Plan 2016-2019

Read our Service Standards 

We have a central office in Shrewsbury;

Ptarmigan House, Shrewsbury Business Park, Shrewsbury SY2 6LG