Your responsibilities as a tenant include;

1) Allowing us access to your home

 Whilst you have the right to live in your home without interference from us, there are specific times that you will be required to give us or our appointed contractors access. These will include pre-arranged visits for the following reasons:

• to carry out routine safety checks, such as heating service, periodic electric check and asbestos survey.
• to carry out routine tenancy visits such as new tenancy visits and routine tenancy audits.
• if there is a health and safety risk to you, the property or neighbours.
  
  

2) Paying your rent and service charges

 You are required to pay your rent and service charges in advance as per your tenancy agreement.

3) Not causing nuisance or anti-social behaviour

We require everyone to have due consideration for all of their neighbours, and will actively defend people’s rights to live in their home free from nuisance and harassment. We will try to resolve nuisance problems without taking legal action.

4) Keeping your home clean and tidy

You are responsible for:

• Internal decoration.
• Carrying out some repairs 
• Keeping your garden which includes lawns, hedges, flowerbeds and trees tidy.
• Reporting essential repairs.
• Keeping communal areas, stairwells and walkways clear at all times.
  
  

5) Other responsibilities

• Reporting anti-social behaviour.
• Asking permission to keep a pet.
• Ensuring the welfare of children and pets in your home.
• Asking permission to carry out alterations to your home. 
• Purchasing contents insurance to protect against, fire flood or theft.
• Keep us up to date with who is living in your home, including contact details
• Inform us about any changes to your marital status or name change.
• Let our rents team know if there are changes to your household earnings or benefits you receive as this may affect your ability to pay your rent.